Support

Help Centre

Practical answers for every role — from your first event setup to helping a guest recover a lost invitation link.

Creating your first event

Purchase or redeem credits, then use Create Event from your dashboard. Add your date, venue, and slug before importing guests.

On the Billing page, enter your code in the “Have a gift or promo code?” section before creating your event. Credits apply instantly to your account.

Each guest receives a unique link. They never create an account. RSVPs sync offline and confirm with a calendar download.

Guests who lose their link can search by event name at /find, then verify with the phone or email on the guest list.

Guest photos queue for approval. Use Live Wall to approve or reject. Freeze the wall instantly if needed — guests see a clear paused message.

Send invitations and manual RSVP chasers from the Invites & replies tab. Daily spend caps fall back to email automatically.

After your event, download approved photos as a ZIP and export RSVP data from the Archive tab.

Agencies purchase credit packs; individual hosts buy single credits. Voucher codes can be redeemed on the Billing page.

We target WCAG AA: 16px minimum form text, 48px touch targets, and screen-reader labels on guest flows.